Realify PaperOffice
USP Plus

Das Update & Support Plus Paket verfügt über alle umfangreichen Leistungen des USP Paketes und gibt Ihnen zusätzlich durch einen maximalen Supportumfang die absolute Sicherheit angefangen von Fernwartungs-Support über telefonische Supportannahme sogar am Wochenende bis hin zu Remote-Schulungen.

Bestmöglicher Support mit höchster Priorität
Alle USP Plus Supportanfragen werden mit absolut höchster Priorität noch vor allen anderen Supportanfragen bearbeitet. Als USP Plus Nutzer erhalten Sie immer den schnellst- und bestmöglichen Support und Hilfe.

Immer die aktuellste und beste Version
Im Gegensatz zum USP werden nicht nur alle neuen Release-Updates zur Verfügung gestellt - auch neue Hauptversionen bei vollen Versionssprüngen (z.B. Version 2015 auf Version 2017) werden kostenlos bereitgestellt.


Das USP Plus beinhaltet alles des USP und zusätzlich unter anderem maximalste Leistungen
Kostenlose Bereitstellungen von neuen Hauptversionen bei vollen Versionssprüngen (z.B. Version 2015 auf Version 2017)
Priorisierte und Bevorzugter Plus-Support
Länger: Programmsupport per Email werktags 8:00 - 20:00 Uhr
Telefonische Supportannahme
Telefonische Supportannahme 08:00 bis 22:00 Uhr
Telefonische Supportannahme auch am Wochenende (Samstag und Sonntag) und sogar an Feiertagen (ausser Neujahr)
Technischer Support per Fernwartung (Separate Berechnung je nach Dauer)
Anwendersupport per Fernwartung (Separate Berechnung je nach Dauer)
Remote-Schulungen per Fernwartung anforderbar (Separate Berechnung je nach Dauer)
Remote-Assistenz per Fernwartung anforderbar (Separate Berechnung je nach Dauer)
Recommended proven areas of application
Application area Starter Basic Business Corporate
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Data security
























Use in the private sector such as for private documents
Simple tasks such as organization of documents, scanning of paper documents, documents tagging, category management and use of standard text recognition.
























Application for easy management of activities such as association activities
Tasks as before, but in addition simple administrative tasks such as allocation of document folder types, 128bit encrypted data storage and utilization of storage tray function.
























Use for example in smaller offices, health or insurance agencies
Tasks as before, but with additional medium tasks such as scheduling and resubmission of document folders, managing addresses, deposit of address documents, multiuser operating on the network, 256bit encrypted data storage, advanced search, multiple archives and defining access rights.
























Use for example in offices, companies, firms or other companies of any kind
Tasks as before, but in addition difficult tasks such as auditable SQL data storage, versioning, 512bit encrypted data storage with Stealth & Secure, customized form changes with ReportDesigner.
Through the use of SQL databases there is no document or data or user limitation neither technically nor by the database itself. Data access must also take place on the network very quick and highly performant. A high degree of safety is required.
























Use as a specialized business solutions
Tasks as before, but Realify PaperOffice™ DMS must be tailored and can be seamlessly integrated into existing processes or instructions by the FormDesigner and ReportDesigner. Not only new specially defined forms and fields must be provided, but also existing data from ERP systems connected.
























Integration and free source code modification by Customizing
Tasks as before, but Realify PaperOffice™ DMS must be fully modified to all requests by Source Customizing, adapted and tailored. Any kind of source code changes must be made in order to obtain your own individual Realify PaperOffice™ DMS Edition.
























Use in network with up to 25 workstations
All data stored in Realify PaperOffice™ DMS must be fully available for any user in network.
























Use in network with up to 400 workstations
All data stored in Realify PaperOffice™ DMS must be fully available in network. Here a 100% performance must be ensured at all times, even with a very high number of concurrent users and transactions.
























Remote networking with internal or external data storage
Several computers, networks or locations should be available to access completely location-independent to the same data in real time. Here, the central database is stored either internally in your own network or on an external remote data server. On this central data users can access in real-time taking into account the access rights.
























Je nach Edition ist ein USP oder ein USP Plus bereits inbegriffen und aktiviert

Update & Support Package (USP)Starter
Edition
Basic
Edition
Business
Edition
Corporate
Edition
Update & Support Package
(USP)

Das Update & Support Paket stellt nicht nur sicher, dass Sie jederzeit das neueste und beste Realify PaperOffice-Release nutzen, sondern gibt Ihnen auch durch umfangreiche erstklassige Supportleistungen das gute Gefühl in sicheren Händen zu sein und einen ganz persönlichen Ansprechpartner an der Seite zu haben.

predominantly
8 from 13 possible functions
predominantly
8 from 13 possible functions
predominantly
8 from 13 possible functions
completely
Supported platforms, technical requirements and hardware compatibility
Support Recommendations and releases
Operating systems
Released under: Windows® XP, Windows® Vista, Windows® 7 (32bit&64bit) ,Windows® 8 (32bit&64bit),Windows® 8.1 (32bit&64bit), Windows® 10 (32bit&64bit), Microsoft® Office® 2007-2013 (32bit). Recommended: Windows® 7 (32bit). The use of different components is possible, but may lead to technical limitations. RealifyPaperOffice required for proper operation of local administrator rights. Verify Operating System independent through a test installation if all functions meet your requirements, because due to lack of update / system support can be no official release.
Display
Required: 1024 x 768, Recommended: 1280 x 1024 or more. Mobile devices - Required: 960 x 640, Recommended: 1280 x 720 or more.
Hardware
Required: 1024MB RAM, processor speed 1000MHz, VGA 128MB memory, Internet connection (downstream 1Mbit min., 0.2 Mbps Upstream min). Recommended: as before, but 2048MB memory, dual or quad core processor min. 2000 MHz, Internet connection (Downstream min. 16Mbit, Upstream sync or min. 5 Mbit)
Network (optional)
Required: Standard TCP/IP Netzwerk 100Mbit. Recommended: Standard TCP/IP Netzwerk 1Gbit. Für RSPS (Realify Secure Personal Server) oder Server-Fernvernetzung Serveranbindung mit min. 50Mbit synchron, Clientanbindung mit min. 20Mbit downstream, 1Mbit upstream.
Database
Required: at least 1GB MB of free space. Recommended: at least 10GB MB free disk space. MDB-Datenbank ist bereits standardmäßig enthalten, mySQL-Datenbank und mySQL-Konnektoren werden bei Realify PaperOffice Corporate extern mitgeliefert.
Printer / Scanner (optional)
For applications purposes with little paper volume: commercial flatbed or sheet-fed scanner using WIA or TWAIN interface, inkjet or laser printer. For applications with medium volume of paper: Powerful feed scanner with ADF (automatic document feeder) with WIA or TWAIN interface, laser printers. For applications with a high volume of paper: Big combo devices such as Konica Minolta BizHub series with WIA or TWAIN interface or Scan2file function.
Licensing
NamedUser-Lizensierung: Pro Installation wird eine gültige Lizenz benötigt. Eine Lizenzportierung auf einen anderen PC ist jederzeit und unbegrenzt oft möglich. Eine Lizenzerweiterung bei Business und Corporate ist jederzeit möglich. Nur-Lese-Lizenzen können auf Anfrage ab Corporate kostenlos zur Verfügung gestellt werden.
  • of 346 possible functions included
  • of 45 possible modules included
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